I have upgraded for VIP and also piad, but still showing free membership

Started by lisadubaix

lisadubaix

My profile Melissa from Romania is not upgraded to VIP, it is still showing free membership. even after payment for VIP listing

Deleted user

Hi @lisadubaix,

We have added credits to your account balance. You can use your balance to upgrade your listing.

Thanks,
Claire.

Deleted user

hi,i am also having the same issue,even after for vip features ,i still cant see my ad.sara from nigeria

CHERI_1

hi,i am having the same issue….I have upgraded for VIP and also piad, but still showing free membership,i payment receipt…i am lost,i need a proper guide line on how to proceed after paying with ccbill….CHERI from nigeria…please check and get back to me thank

Deleted user

Hi @Sarah_18,

There is only way for us to verify that the photos really belong to individual.
We request you to send us a photo with the person holding a piece of paper with a special number we provide, then we compare the person in the photo with the photos on the listing and if they look like the same person we mark your photos as verified.

Please follow the instructions on the verification page if you would like your listing to be verified.

Thanks,
Claire.

Deleted user

Hi @CHERI_1,
There is only way for us to verify that the photos really belong to individual.
We request you to send us a photo with the person holding a piece of paper with a special number we provide, then we compare the person in the photo with the photos on the listing and if they look like the same person we mark your photos as verified.

Please follow the instructions on the verification page if you would like your listing to be verified.

Thanks, Claire.